We are committed to delivering reliable products and professional technical support. Our service team ensures that every customer receives timely assistance, from product guidance to warranty and repair services.
Our 国际 服务 团队 支持 custome rsacross multiple regions and time zones.
If a product issue occurs,our 团队 will evaluate the case and 提供 维修 o rreplacement solutions.
All UAV batteries are covered by our standard 质保 policy agains tmanufacturing defects.
专业 engineers 提供 assistance for battery installation,operation, and troubleshooting.
All TATTU batteries manufactured and shipped from the Grepow warehouse carry a 12-month limited manufacturer 质保 from the date of shipment.
Manufacturing defects in materials and workmanship
Product quality failures under normal operating conditions
BMS or cell faults not caused by misuse or external damage
Defects identified within the warranty period with valid proof of purchase
Incorrect input voltage or non-compliant chargers
Failure to follow the instruction manual
Mechanical damage from crashes or external impact
Disassembly, modification, or connector alterations
Damage from rain, humidity, or improper storage conditions
Normal wear and tear, cosmetic dents or scratches
Charging or discharging outside specified parameters
Use or storage outside the temperature range in the product spec
Engineered at the material level, our cells utilize high-stability electrolyte additives and ceramic-coated separators for intrinsic safety and thermal resilience. This structural integrity minimizes irreversible side reactions, ensuring minimal capacity fade and an exceptionally long cycle life even under high-C conditions.
Engineered at the material level, our cells utilize high-stability electrolyte additives and ceramic-coated separators for intrinsic safety and thermal resilience. This structural integrity minimizes irreversible side reactions, ensuring minimal capacity fade and an exceptionally long cycle life even under high-C conditions.
Engineered at the material level, our cells utilize high-stability electrolyte additives and ceramic-coated separators for intrinsic safety and thermal resilience. This structural integrity minimizes irreversible side reactions, ensuring minimal capacity fade and an exceptionally long cycle life even under high-C conditions.
Engineered at the material level, our cells utilize high-stability electrolyte additives and ceramic-coated separators for intrinsic safety and thermal resilience. This structural integrity minimizes irreversible side reactions, ensuring minimal capacity fade and an exceptionally long cycle life even under high-C conditions.
